Privacy Policy

Last updated:

At Zimravengrex we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use and protect the personal information you provide to us through our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal identification information: name, email address, phone number, postal address.
• Contact information: data provided through contact forms or service requests.
• Technical information: IP address, browser type, Internet service provider, pages visited, operating system.
• Usage information: data about how you use our website and services.

2. Use of Information

We use the information collected for the following purposes:

• To provide and maintain our professional organization services.
• To respond to inquiries and information requests.
• To send communications related to our services.
• To improve our website and user experience.
• To comply with legal and regulatory obligations.
• To prevent fraudulent or illegal activities.

3. Legal Basis for Processing

In accordance with the Privacy Act 2020 (New Zealand), we process your personal data under the following legal bases:

• Consent: When you have given us your explicit consent to process your data for a specific purpose.
• Contract performance: When processing is necessary to perform a contract with you or to take steps before entering into a contract.
• Legal obligation: When processing is necessary to comply with a legal obligation.
• Legitimate interest: When processing is necessary for our legitimate interests, provided these do not override your fundamental rights.

4. Sharing Information with Third Parties

We do not sell, rent or share your personal information with third parties for marketing purposes without your consent. We may share information with:

• Service providers: Companies that help us operate our business (payment processing, hosting, analytics).
• Legal requirements: When required by law or in response to valid legal processes.
• Protection of rights: To protect our rights, privacy, security or property.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include:

• Encryption of data in transit via SSL/TLS.
• Restricted access to personal information only to authorized employees.
• Periodic reviews of our security practices.
• Secure storage of data on protected servers.

6. User Rights

Under the Privacy Act 2020, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right of correction: Request correction of inaccurate or incomplete data.
• Right of deletion: Request deletion of your personal data in certain circumstances.
• Right to limit processing: Request limitation of processing of your data.
• Right to object: Object to processing of your data for specific purposes.
• Right to withdraw consent: Withdraw your consent at any time.

To exercise these rights, contact us through the information provided at the end of this policy.

7. International Data Transfers

Your personal data may be transferred and stored on servers located outside New Zealand. When we make these transfers, we ensure that adequate safeguards exist, such as:

• Standard contractual clauses approved by relevant authorities.
• Recognized privacy certifications.
• Countries with adequacy decisions from relevant authorities.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting obligations. The criteria for determining the retention period include:

• The duration of our business relationship with you.
• Legal obligations for data retention.
• Potential claims or litigation.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without verifiable parental consent, we will take steps to delete that information from our servers.

10. Third Party Services

Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics collects information about your visit, including the pages you view, the time you spend on the site and how you arrived at it. This information helps us improve our website. You can opt out of Google Analytics by installing the Google Analytics browser opt-out add-on.

Google Ads

We may use Google Ads to display relevant advertisements. Google may use cookies to show ads based on your previous visits to our website. You can opt out of personalized advertising by visiting Google's ad settings.

11. Cookies

We use cookies and similar technologies on our website. For more information about how we use cookies, see our Cookie Policy.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with a revised update date. We recommend reviewing this policy periodically.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us through:

• Address: 2/164 Matakokiri Drive, Tauriko, Omanawa 3171, New Zealand
• Phone: +64 20 419 7082
• Email: support@zimravengrex.world

You also have the right to file a complaint with the Office of the Privacy Commissioner (New Zealand) if you believe that the processing of your personal data violates applicable regulations.